onemileatatime.com › news › uber-one-membershipUber One Membership Replacing Uber Eats Pass - One Mile at a Time Nov 20, 2021 · I just called Uber customer service about being charged delivery fee in 2 different months while I paid $9.99 Uber Pass fee and $9.99 Uber One fee in these 2 months. 3 customer service representatives told me I should have called within 48 hours, what a terrible thing to say to a paying customer when it's obviously Uber side issue.